No, CANHEIT is a national IT conference presented by CUCCIO (the Canadian University Council of CIOs) and the University of Toronto this year. The conference is external and open to IT professionals from across the post-secondary sector. Every year, CANHEIT is hosted by CUCCIO and a different higher education institution in Canada.

The hybrid component of the conference will be hosted on Hopin. Learn about the attendee experience on Hopin.

• Virtual-only access pass: $149
• In-person/hybrid access pass (sold out): $499

Opening and closing remarks, keynote sessions, approximately 11 featured breakout sessions, and virtual networking opportunities will be available to those attending virtually via Hopin. Hybrid sessions will be tagged as both in-person and virtual in the Hopin schedule.

Full schedule details are available on the Hopin registration page under the program tab.

Yes, there will be networking opportunities for those attending in person and via Hopin.

Visit the social events page for more information about in-person networking opportunities.

Those attending both in-person and virtually will have the option to use Hopin’s networking feature, which facilitates randomized one-on-one virtual meetings with other attendees. Hopin attendees also have the option to schedule meetings with specific people they would like to connect with.

• Shut down/close all other applications that use audio or video before using Hopin (i.e., Microsoft Teams, Zoom, YouTube).
• Disable any VPN.
• Join Hopin on your desktop or laptop. Avoid using mobile devices, iPads or tablets to attend sessions as Hopin has limited features and is not accessible on these devices.
• Use the latest version of Chrome or Firefox to access Hopin.
• If you encounter audio/video issues, follow these troubleshooting tips or contact our team at the virtual help desk in Hopin.

No, selecting sessions is an optional Hopin feature available to attendees who would like to build a personalized conference agenda for their convenience.

Registered attendees will receive an email when it’s time to select the sessions they would like to attend. Both in-person and virtual attendees have the option to build and manage a personalized agenda in Hopin. Learn more about managing your agenda.

Registered attendees will receive an email when it’s time to select the sessions they would like to attend. If you would like to build a personalized agenda:

1. Enter the event using the link you received when you registered.
2. On the reception tab, scroll down to the schedule to view the sessions.
3. Click on the bookmark icon at the right of each session you would like to add to your agenda. Hybrid sessions will be tagged as both in-person and virtual in the Hopin schedule. If you do not see a virtual tag for a session, that means the session is only available to in-person attendees.

Learn more about managing your agenda.

Yes, closed captions can be turned on and off as needed. Captions are only available on the desktop version of Hopin. Learn more about using closed captions.

Download the Hopin app from Google Play or the App Store.

When you open the mobile app, you will be asked to login to your Hopin account by entering the email you used to register for CANHEIT and the password associated with that Hopin account.

If you forgot your Hopin password, follow these instructions to reset it.

If you are attending CANHEIT virtually, we recommend accessing Hopin on your desktop/laptop so that you have access to all Hopin features, such as virtual networking and closed captions.

If you are attending CANHEIT in person, we recommend using the Hopin mobile app to conveniently manage your personalized agenda and find your way around the conference venues. You may also use the desktop version of Hopin if you prefer. Please note that mobile app users will not have access to virtual networking or closed captions.

Learn more about navigating the mobile app.

If you forgot your Hopin password, follow these instructions to reset it.

The registration form collects information from attendees including their name, title, email and organization. Attendees must acknowledge understanding because the conference organizers will use this information to send conference-related emails and to track registrations. Additionally, attendee names and job titles will be displayed on the Hopin platform during the conference so they can network with others, and CANHEIT and its representatives may take photos, videos and screenshots, which may or may not include attendee names in reference to CANHEIT 2023.

In line with previous CANHEIT conferences, there are no discounts/promo codes or complimentary tickets available for presenters. The CANHEIT planning committee has made its best efforts to keep ticket pricing to the lowest possible cost for all attendees.

There is no option to purchase multiple tickets at once. Conference tickets must be purchased individually as each ticket is linked directly to the attendee’s email address, which gives them access to the Hopin platform and the hybrid components of the conference. This also ensures that attendees can identify any dietary restrictions or accommodation requirements during the registration process.

Please register for a virtual-only ticket by June 18 at 5 p.m. EDT. In-person tickets are sold out.