6. I am attending the conference virtually. How can I have the best experience on Hopin?
Shut down/close all other applications that use audio or video before using Hopin (i.e., Microsoft Teams, Zoom, YouTube).
Disable any VPN.
Join Hopin on your desktop or laptop. Avoid using mobile devices, iPads or tablets to attend sessions as Hopin has limited features and is not accessible on these devices.
Use the latest version of Chrome or Firefox to access Hopin.
If you encounter audio/video issues, follow these troubleshooting tips or contact our team at the virtual help desk in Hopin.
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